EFFECTIVE May 25, 2018
At Twibble, we respect your data security and privacy and are committed to protecting you through compliance with this policy. This policy describes the type of information that we may collect from you, or that you may provide to us, when you use or visit the Twibble website at https://twibble.io or https://home.twibble.io including all related webpages, subdomains, or otherwise use the Twibble service. This policy also describes our practices, meaning how we collect, use, maintain, protect, and disclose this Personal Information.
In general, this is the Personal Information we collect from you:
If you do not provide Personal Information when Twibble asks you for such information, you may be unable to use the Service if that requested information is necessary in order for us to provide the service to you, or if we are legally required to collect it in order to provide the service to you.
Personal Information is collected from you when you register with the Service, connect your social media accounts to Twibble, communicate with Twibble customer support, place an order, subscribe to our newsletter, fill out a form, survey, or other such online marketing or informational or questionnaire, or similar such material, connect your website or blog to the Service, or when you otherwise provide such Personal Information to us. We also may collect information automatically as you navigate through, and use, the Service. Such automatically collected information may include usage details, IP addresses, and information collected through cookies and other tracking technologies.
Here are some examples of how we may use your Personal Information:
We may use the Personal Information we obtain about you to:
- create and manage your account, provide our Service and respond to your communications;
- manage account authentication;
- communicate with you to verify your account and for informational and operational purposes, such as account management, customer service, or system maintenance, including by periodically emailing you service-related announcements;
- post your content and messages on social media platforms;
- aggregate your Personal Information for analytical purposes;
- provide customer support;
- operate, analyze and improve our business;
- send you marketing communications about Twibble products, services, offers, programs and promotions;
- keep the Service safe and secure;
- manage our customer, service provider and partner relationships;
- enforce our agreements related to our Service and our other legal rights;
- comply with applicable legal requirements, industry standards and our policies;
- process transactions;
- administer contests, promotions, surveys or other site features; and
- provide you with notices about your account and subscription, including expiration and renewal notices.
It's also possible that we may use the Personal Information that we obtain from you in some other ways that we would describe to you when you provide the Personal Information, and for any other purpose, but always only with your consent.
For our European customers:
If you are located in the European Economic Area, we may process your Personal Information for the above purposes when:
- you have consented to the use of your Personal Information, For example, we may seek to obtain your consent for our uses of cookies or similar technologies, or to send you marketing communications.
- we need your Personal Information to provide you with services and products requested by you, or to respond to your inquiries,
- we have a legal obligation to use your Personal Information, or
- we have a legitimate interest in using your Personal Information. In particular, we have a legitimate interest in using your Personal Information to ensure and improve the safety, security, and performance of our Service, to anonymize Personal Information and carry out data analyses.
More specifically, this is how we use your information:
The following describes the types of personal and other information we may collect about you, and how we use and maintain that information:
Registration. Before you can fully utilize the Service, you must register with Twibble by logging in with your Twitter, Inc. ("Twitter") credentials, and by providing us with your email address. For more information, please see below. We request all of the foregoing information for identification purposes, to communicate with you regarding your account, to collect payment for the Service, and to facilitate the Service. We may keep this information indefinitely. You may optionally choose to grant Twibble access to post on behalf of your various Facebook Page(s) by authenticating your Facebook account with your Facebook credentials ("Facebook").
Correspondence. If you correspond with us through the Site (or via email), we may gather the communications that you submit in a file specific to you. We may keep this information indefinitely.
URL and IP addresses. Like many other websites, Twibble collects information about users’ utilization and navigation of the Site. This information helps us to design the Site to better suit our users’ needs. For example, the Site will track the URL that you visited before you came to the Site, the URL to which you next go and your Internet Protocol (IP) address. We use your IP address to help diagnose problems with our server and to administer the Site. Your IP address also is used to help identify you and to gather broad demographic information.
How, why, or to whom might we share your Personal Information?
Twibble will not share, rent, sell or otherwise disclose any of the personally identifiable information that we collect about you, except when we have your permission or in any of the following situations:
We may disclose to other users of the Service the personally identifiable information about you that we collect and your Profile information, as needed for the proper facilitation of the Service, such as your Twitter account name(s) or Facebook account or Facebook Page name(s), but not your email address(es).
We may disclose information that we collect about you to unaffiliated third-party contractors, to enable such third parties to perform functions on our behalf in making available the Site and/or the Service or to complete or confirm a transaction that you conduct with us.
We may disclose the results of aggregated data about you for marketing or promotional purposes (for instance, that a certain percentage of out Site’s users are living in the United States). In these situations, we do not disclose to these entities any information that could be used to personally identify you.
Twibble will comply with any subpoena, court order or other legal process requesting any of the information about you in our possession, and Twibble may use such information to establish or exercise our legal rights, or to defend against legal claims.
More specifically, we may share the Personal Information we collect about you as described below or otherwise disclosed to you at the time the information is collected, including with:
Social Media Platforms
We engage certain trusted third parties to perform functions and provide services to us, including hosting and maintenance, error monitoring, debugging, performance monitoring, billing, customer relationship, database storage and management, and direct marketing campaigns. We may share your Personal Information with these third parties, but only to the extent necessary to perform these functions and provide such services. We also require these third parties to maintain the privacy and security of the Personal Information they process on our behalf.
Compliance with Laws and Law Enforcement
Twibble cooperates with government and law enforcement officials or private parties to enforce and comply with the law. To the extent permitted under applicable law, we may disclose any information about you to government or law enforcement officials or private parties as we believe is necessary or appropriate to investigate, respond to, and defend against claims, for legal process (including subpoenas), to protect the property and rights of Twibble or a third party, to protect Twibble against liability, for the safety of the public or any person, to prevent or stop any illegal, unethical, fraudulent, abusive, or legally actionable activity, to protect the security or integrity of the Service and any equipment used to make the Service available, or to comply with the law.
Other Third Parties
Information on data transfers:
Twibble is based in the United States of America. If you use the Site outside of the United States, information that we collect about you will be transferred to servers inside the United States and maintained indefinitely, which may involve the transfer of information out of countries located in the European Economic Area. By allowing Twibble to collect information about you, you consent to such transfer and processing of your data.
How do we protection your Personal Information?
To help protect the privacy of data you transmit through the Site, where personally identifiable information is requested, Twibble uses technology designed to encrypt the information that you input before it is sent to us. In addition, Twibble takes steps intended to protect the user data we collect against unauthorized access. However, you should keep in mind that the Site is run on software, hardware and networks, any component of which may, from time to time, require maintenance or experience problems or breaches of security beyond our control.
How can you correct or update information that we collect about you?
You may correct or update information collected about you through the Site by managing your account profile or by contacting Twibble at the email or mailing address noted below. We will update our records as promptly as possible. For our records, we may retain original and updated information for reasons such as technical constraints, dispute resolution, troubleshooting and agreement enforcement.
What are the policies of linked sites and other third parties?
What are your rights?
If you decide at any time that you no longer wish to receive such marketing communications from us, please follow the unsubscribe instructions provided in any of the communications. Please be aware that, even after you opt out from receiving marketing messages from us, you will continue to receive administrative messages from Twibble regarding the Service.
In certain jurisdictions you have the right to request access and receive information about the Personal Information we maintain about you, to update and correct inaccuracies in your Personal Information, to restrict or object to the processing of your Personal Information, to have the information blocked, anonymized or deleted, as appropriate, or to exercise your right to data portability to transfer your Personal Information to another company. Those rights may be limited in some circumstances by local law requirements. In addition to the above-mentioned rights, you also have the right to lodge a complaint with a competent supervisory authority subject to applicable law.
Where required by law, we obtain your consent for the processing of certain Personal Information collected by cookies or similar technologies, or used to send you direct marketing communications, or when we carry out other processing activities for which consent may be required. If we rely on consent for the processing of your Personal Information, you have the right to withdraw it at any time and free of charge. When you do so, this will not affect the lawfulness of the processing before your consent withdrawal.
To update your preferences, ask us to remove your information from our mailing lists, delete your account or submit a request to exercise your rights under applicable law, please contact us as specified in the “Contact Us” section below.
California Privacy Rights
Residents of California have the right to request a disclosure describing what types of personal information we have shared with third parties for their direct marketing purposes, and with whom we have shared it, during the preceding year. You may request a copy of that disclosure by contacting us as indicated below.
The Service is intended for visitors located within the United States. We make no representation that the Service is appropriate or available for use outside of the United States. Access to the Service from countries or territories or by individuals where such access is illegal is prohibited
What is our policy on children users of the Site?
We do not knowingly collect or maintain personally identifiable information from persons under 18 years old, and no part of the Site is directed to persons under 18. IF YOU ARE UNDER 18 YEARS OF AGE, PLEASE DO NOT USE OR ACCESS THE SITE AT ANY TIME OR IN ANY MANNER. If Twibble learns that personally identifiable information of any person under 18 years old has been collected without verifiable parental consent, then Twibble will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child under the age of 18 has obtained a Twibble account, then you may alert Twibble at the address below and request that we delete that child’s personal information from our systems.
Will my employer have access to information that we collect about you?
If you access the Site as a representative of a third party, such as your employer, that party may review and modify your personal information, ask us to delete your personal information, or request that we cease collecting your personal information. If such a third party asks us to delete your personal information or cease collecting your personal information, we may terminate your right to access the Site.
What law governs my use of the Site?
How can you contact us?
PO Box 1351
Tiburon, CA 94920-2366
Last Updated: May 25, 2018