Twibble FAQ

Why use Twibble?

Because you want your Twitter feed to be full of beautiful, media-rich tweets that are relevant to your followers, so that you can increase your customer engagement, grow your followers, amplify your voice, and benefit your -- or your clients' -- business.

How does Twibble work? 

The purpose is to ensure that your Twitter accounts are always tweeting relevant content for your followers. We do this by enabling you to add RSS feeds from myriad sources such as blogs, YouTube channels, Pinterest boards, even Etsy stores. You can then schedule the content to tweet out as you like. Best of all, all of your tweets will include the featured image or video from the content your tweeting, so your twitter feed is always full of beautiful imagery.

We also have a detailed 10-step primer and walkthrough video.

What is Twibble?

Twibble is an RSS-to-Twitter scheduling and management platform with which you can manage multiple Twitter accounts to tweet content from multiple RSS feeds.

What is the typical use case of Twibble? Who are the primary customers of Twibble?

Anybody who creates content on Twitter will benefit from using Twibble. Customers from the news, entertainment/media, and sports industries are especially fond of Twibble, and many of our customers are agencies or companies that tweet on behalf of their clients.

What does Twibble cost?

Twibble is currently offered in four different plans: Twibble Pro and Twibble Infinite. Detailed information on the different plans' features and pricing is available from our Pricing page. For more information regarding payements, please read our Privacy Policy and Terms of Use

Are there any long-term commitments or cancellation fees?

No. You can upgrade, downgrade, or cancel your subscription at any time. We don't believe in cancellation fees. For more information regarding payements, please read our Privacy Policy and Terms of Use

Do you offer refunds?

As explained in our Terms of Use, we generally do not offer refunds, except as outlined in our Terms of Use.

Can I change or cancel at any time?

Yes, you can easily change or cancel your Twibble subscription at any time, with no further commitment and no additional fees, and we pro-rate changed plans as necessary. For more information regarding payments, please read our Privacy Policy and Terms of Use

Do you offer a free trial?

We sure do! When you first sign up, we'll get you started with a free 7 day trial. For more information regarding payments, please read our Privacy Policy and Terms of Use.

Do you offer any discounts?

Yup, we sure do! Sign up for one of our yearly plans and get 2 months free! For more information regarding payements, please read our Privacy Policy and Terms of Use

What forms of payment do you accept?

We securely process payments via Stripe. Visa, MasterCard and American Express are accepted. For more information regarding payements, please read our Privacy Policy and Terms of Use

What information do you collect for billing?

The bare minimum: your credit card number, CVC security code, and ZIP / Postal Code. That's all. Actually, we used to not even collect ZIP / Postal Codes, but we had to start doing it due to frequent declined payments: banks really want that information for security purposes. For more information regarding payements, please read our Privacy Policy and Terms of Use

What personal information do you collect during sign-up?

Just your Twitter account credentials and your email address. For more information, please read our Privacy Policy and Terms of Use.

Got questions?

If you have any other questions not answered here, feel free to contact us at [email protected]

 
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